News



9/5/2018, RAs have been downloaded

OHCA has resolved their server issues. We just finished downloading the RAs from the OHCA website. The system will now process these which takes a couple of hours.

We apologize for any inconvenience.


Keeping you informed,
Milan Medical Team
Delay in RAs today, September 5th, 2018

Please be advised that OHCA did not post Remittance Advices (RAs) this morning. OHCA said they had issues with their server and will get them posted as soon as possible.


What this means?

Your RAs will not be in Milan until they are posted on the OHCA website. OHCA did indicate that they would be posted sometime today. We will be checking the website repeatedly throughout the day for your RAs. You will have access to your RAs once they are downloaded and processed.

If you use Milan's payroll feature, and you pay your therapists based on your RA, you will not be able to run payroll until the RA has arrived and is processed. Admins can see if your RA has arrived by going to your RA report, click Search and look for an RA with the run date of 2018-09-05.


Keeping you informed,
Milan Medical Team
Labor Day Observance: Monday, September 3rd, 2018

Please be advised that the Milan Medical staff will be unavailable on Monday, September 3rd, 2018 in observance of Labor Day.

This will not affect our billing system. Approved notes will automatically be posted on Monday night. As usual, any notes approved after Monday will need to be manually posted by an Admin.


Thank you,
Milan Medical Management
Additional Repairs - Downtime 1 to 3pm 8/19/2018

The update to the faulty OS caused some additional issues, Milan will be down for additional maintenance for a minimum of 2 hours, from 1PM to at least 3PM today, 8/19/2018. We apologize for the short notice, and the additional inconvenience.


Thank you,

Milan Medical Team
Unexpected Downtime

We'd like to apologize for the unexpected downtime today (8/18/2018). A recent system update to the Operating System caused a memory issue that had to be tracked down. We have fixed this issue, and Milan should be running as normal now.

Thank you for your patience,

Milan Medical Team
Milan down for maintenance: Friday, Aug 17th, 2018 @4:30PM

Milan will be down for maintenance on Friday, August 17th, 2018 @4:30PM for approximately 15 minutes.


Keeping you informed,
The Milan Medical Team
Maintenance Window: Wednesday, Aug 15, 2018 9:30pm - 10pm

Tonight (8/15/18), we will be down briefly for a maintenance update between 9:30pm to 10pm.


Keeping you informed,
Milan Medical Staff
Milan down for maintenance: Friday, Aug 3rd, 2018 @4:30PM

Milan will be down for maintenance on Friday, August 3rd, 2018 @4:30PM for approximately 15 minutes.


Keeping you informed,
The Milan Medical Team
Friday, July 27th 2018 Support will be unavailable from 11pm - 1pm

Please be advised that the Milan Medical staff will be unavailable from 11pm - 1pm on Friday July 27th, 2018. All voicemail & email support requests will be answered as soon as we get back into the office.


Keeping you informed,
Milan Medical Team
Milan Maintenance Downtime Today: Friday, July 13th, 2018 @4:30PM

Milan will be down for maintenance on Friday, July 13th, 2018 @4:30PM for approximately 15 minutes.


Keeping you informed,
The Milan Medical Team