News



Milan Maintenance Downtime Today: Friday, July 13th, 2018 @4:30PM

Milan will be down for maintenance on Friday, July 13th, 2018 @4:30PM for approximately 15 minutes.


Keeping you informed,
The Milan Medical Team
Alternate Phone Number For Support

If you are having issues with contacting support at 866-773-3867 then please call us at (405) 445-5890. This is a new alternate support number which is provided by a different vendor. We will be testing this service before switching.

We apologize for any inconvenience.


Keeping you informed,
Milan Medical Team
Milan down for maintenance: Friday, June 29th, 2018 @4:30PM

Milan will be down for maintenance on Friday, June 29th, 2018 @4:30PM for approximately 15 minutes.


Keeping you informed,
The Milan Medical Team
da Vinci Offices Closed Wed(July 4th, 2018) for Independence Day

Please be advised that the Milan Medical staff will be unavailable on Wednesday, July 4th, 2018 in observance of Independence Day.

***ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM WEDNESDAY(7/4/18) WILL BE ANSWERED ON THURSDAY MORNING***


Happy Holiday!
Milan Medical Management
June 28, 2018: Phone issues have been resolved

Our telephone issues have been resolved. Your patience with getting this matter resolved is appreciated. We will be changing telephone providers within a couple of weeks to avoid any future problems. I will keep you posted with these changes.


Keeping you informed,
Milan Medical Team
Issues with calling the support line - Monday, June 25th, 2018

We are still experiencing issues with calls not connecting. Our telephone provider is still working on the issue. If you cannot get in contact with us by phone, please email us at support@milanmedical.com or in Milan, click on Help, then click Email Support.


We will be changing telephone providers soon. I will keep you posted with any changes. We apologize for any inconvenience.


Keeping you informed,
Milan Medical Team
Issues with calling the support line - Tues, June 19th, 2018

We are still experiencing some intermittent issues with calls not connecting. If possible, please report issues to us via email with error messages, phone number, & if you are on a landline or cell phone. This will assist us with getting the issue resolved with our telephone provider.

Contacting Support: If you cannot get in contact with us by phone, please email us at support@milanmedical.com or in Milan, click on Help, then click Email Support.


We apologize for any inconvenience.


Keeping you informed,
Milan Medical Team
Milan down for maintenance: Friday, June 15th, 2018 @4:30PM

Milan will be down for maintenance on Friday, June 15th, 2018 @4:30PM for approximately 15 minutes.


Keeping you informed,
The Milan Medical Team
Issues with contacting us by phone Tues, June 12th, 2018

We are experiencing some issues with calls not coming through with specific providers. Please report issues to us via email with error messages, provider name, & if you are on a landline or cell phone. This will assist us with getting the issue resolved with our telephone provider.

Contacting Support: If you cannot get in contact with us by phone, please email us at support@milanmedical.com or in Milan, click on Help, then click Email Support.


We apologize for any inconvenience.


Keeping you informed,
Milan Medical Team
OK-TASCC Behavioral Health Survey Request

Dear Providers,

The Oklahoma Department of Human Services, through the Oklahoma Trauma Assessment and Service Center Collaborative (OK-TASCC) grant funded through the Administration on Children, Youth and Families, is looking at Oklahoma’s service array capacity aimed at enhancing access to services for children involved with the Child Welfare system . The goal of the OK-TASCC grant is to improve the social/emotional well-being and restore the developmentally appropriate functioning of children and youth in the child welfare system.

We have developed a survey to conclude:
• specific child behavioral health models actively being delivered in Oklahoma
• if caregivers are routinely involved
• what standardized trauma screening and assessment measures are being utilized

Non-Clinician supervisors please provide this survey link to all child serving clinicians on your staff.

Clinicians, please complete this confidential survey by June 30th, 2018. Survey Link: https://odmhsas.co1.qualtrics.com/jfe/form/SV_5tmkSQV0BK3PmS1

The survey will take about 5 to10 minutes to complete.

If you have any questions please contact me at 405-521-4077.


Thank You.

Keitha Wilson
Project Manager
Oklahoma Department of Human Services
Keitha.Wilson@okdhs.org