News



Martin Luther King Observance (1/21/2019)

Please be advised that the core staff of Milan Medical will be unavailable on Monday, January 21, 2019 in observance of Martin Luther King Jr Day. We will only have 1 person available for support issues.

This will not affect our billing system. Approved notes will automatically be posted on Monday night. As usual, any notes approved after Monday will need to be manually posted by an Admin.


Thank you,
Milan Medical Management
Maintenance Downtime: Thursday, January 17th 2018 @4:30PM

Milan will be down for maintenance on Thursday, January 17th 2018 @4:30PM for approximately 15 minutes.


Keeping you informed,
The Milan Medical Team
da Vinci Offices closed on New Years Day Tuesday, January 1st, 2018

Please be advised that the Milan Medical staff will be unavailable on Tuesday, January 1st, 2018 in observance of New Years Day.


Thank you,
Milan Medical Management
da Vinci Offices closed Christmas Eve & Christmas Day 2018

Please be advised that the Milan Medical staff will be unavailable on Monday, December 24, 2018 & Tuesday, December 25, 2018 in observance of Christmas.

This will not affect our billing system. Approved notes will automatically be posted on Monday night. As usual, any notes approved after Monday will need to be manually posted by an Admin.


***ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM SATURDAY(12/22), SUNDAY(12/23), MONDAY(12/24), & TUESDAY(12/25) WILL BE ANSWERED ON WEDNESDAY(12/26) MORNING***


Happy Holiday!
Milan Medical Management
Maintenance Downtime: Wednesday, December 12th 2018 @ 9:30PM

Milan will be down for maintenance on Wednesday, December 12th 2018 @ 9:30PM for approximately 15 minutes.


Keeping you informed,
The Milan Medical Team
Maintenance Downtime: Friday, November 30th 2018 @ 4:30PM

Milan will be down for maintenance on Friday, November 30th, 2018 @4:30PM for approximately 15 minutes.


Keeping you informed,
The Milan Medical Team
da Vinci Offices closed Thurs & Frid for Thanksgiving 2018

Please be advised that the Milan Medical staff will be unavailable on Thursday, November 22, 2018 & Friday, November 23, 2018 in observance of Thanksgiving.

**ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM THURSDAY(11/22), FRIDAY(11/23), SATURDAY(11/24), & SUNDAY(11/25) WILL BE ANSWERED ON MONDAY(11/26) MORNING**


Thank you,
Milan Medical Management
CDC Rejection issue has been resolved at DMH 11/15/2018

DMH has resolved their eligibility issues. You should now be able to resubmit CDC's that were denied due to eligibility.


Keeping you informed,
Milan Medical Team
CDC Rejections for eligibility 11/15/2018

DMH is still having issues processing their eligibility files so you may encounter a CDCUW/PAUW with rejection error: "Recipient does not have eligibility for this transaction date."

There is no ETR from DMH on the resolution. However DMH did say they would honor PA adjustments for PA's that have been rejected for eligibility reasons.


Keeping you informed,
Milan Medical Team
CDC Rejections for eligibility 11/14/2018

DMH is still having issues processing their eligibility files so you may encounter a CDCUW/PAUW with rejection error: "Recipient does not have eligibility for this transaction date."

We do not have an ETR from DMH on the resolution. However DMH did say they would honor PA adjustments for PA's that have been rejected for eligibility reasons.


Keeping you informed,
Milan Medical Team